Computer repair in
Jefferson, WI.

Our bench is at 261 S 4th Street in Whitewater, about 20 minutes from Jefferson straight down Highway 26. Drop-off is by appointment, which just means calling first so somebody is there to check your machine in properly and take down what it's doing. If the drive is inconvenient, you can ship it to the same address with a note giving your name, phone number, and a short description of the problem. Diagnostics are free either way, and nothing gets worked on until you've approved a written quote.

Most PC and laptop repairs start at $89 plus whatever parts are needed. The diagnostic itself is free, so the first conversation costs you nothing, and the written quote comes before any work. Screens, batteries, drives, and power supplies all vary with the part, which is why we quote your specific machine rather than publishing one flat number. If the repair genuinely isn't worth doing on an older machine, we'll say so rather than take the job.

For home networking, smart home installs, and general home IT help, yes. That work is $125 per hour with a one-hour minimum, and we book it ahead. Actual repairs are drop-off or ship-in only. That isn't us being difficult: diagnosing a machine properly needs the bench, the spare parts, and test hardware that doesn't travel, and you get a better repair for it.

Most common PC, laptop, and Mac repairs are done in two to five business days once the parts are in hand. Software problems are often quicker. You'll get a call or text with the free diagnosis within 24 hours of drop-off, so you know early what you're dealing with, and another message when the machine is ready to collect.

Not if we can help it. Any repair that touches storage includes a data preservation step, and if a drive is already failing we can image it before attempting anything else. If the data is the whole reason you're bringing it in, say so at drop-off and we'll treat it that way from the start. Back up anything irreplaceable first if the machine still boots, because that's always the safest position to be in.

Yes, and this one we do at your house. We survey the place, measure where the signal actually drops, and fix the cause instead of selling you a bigger router. Sometimes that's moving or adding nodes, often it's running wire to the spot that needs it, and occasionally the real problem is the connection coming into the house rather than the WiFi at all. We'll tell you which it is.

Depends on the machine and the fault. An SSD upgrade rescues a lot of slow older computers for well under the cost of replacing them, and that's usually the best money anyone spends here. A failed board on an eight-year-old budget laptop usually isn't worth it. The free diagnostic exists so you can make that call with real numbers, and we'd rather tell you to put the money toward a new machine than take a job that doesn't make sense.

Yes, though it's a separate side of what we do. Managed IT, cybersecurity, and structured cabling for Jefferson County businesses, mostly in the 5 to 50 employee range. A small office typically runs $250 to $500 a month flat-rate, all-in, and we quote after a 30-minute call rather than guessing from headcount. If that's what you're after, the business pages linked above go into it properly.