(262) 220-7884
Co-Managed IT · Southern Wisconsin

Co-managed IT that backs up your team.

Co-managed IT pairs your internal staff with our tools, coverage, and security depth. They keep the strategy and the relationships. We take the tickets, the monitoring, and the 2am alerts.

See what we coverCall (262) 220-7884

What you keep.
What we cover.

Co-managed is not all or nothing. You decide what stays in house and what we run. Most teams keep the strategy and hand us the work that burns people out.

Your team keeps
01 / In-house

The parts that belong with your team. The decisions, the relationships, and the apps nobody knows better than you.

Strategy & budget
Roadmap · Vendors · Final say
In-house
User relationships
The people who know your people
In-house
Line-of-business apps
The tools you know best
In-house
Day-to-day priorities
What gets fixed first is your call
In-house
We take on
02 / Co-managed

The work we run alongside your team. Pick the pieces you want covered. We scope the rest in discovery.

Help desk overflow
Tickets · Escalation · End users
Tier 1–2
24/7 monitoring & alerts
RMM · Patching · Uptime
Always on
Security operations
EDR · SIEM · Hardening
EDR · SIEM
Backup & recovery
Monitored · Tested · Off-site
Tested
Projects & rollouts
Migrations · Hardware · Cabling
On demand
// Sound familiar?

What's stretching your team thin?

Quick gut check. If any of these sound like your week, click it.

Our IT person is drowning in tickets.
Talk to us →
We have no coverage nights or weekends.
Talk to us →
Security alerts pile up and nobody triages them.
See security services →
If our IT person leaves, we're in trouble.
Talk to us →
We're growing faster than IT can keep up.
Talk to us →
We have a compliance audit and no plan.
See security services →

We plug in. We don't take over.

Onboarding starts with a two-week discovery. We document your environment, stand up our tools next to what you already run, and agree on who owns what. After that your team has backup, and you have one number to call.

Onboarding
Two-week discovery and documentation
Tools
RMM · EDR · Patch management · Backup
Coverage
Business hours with after-hours escalation
Based in
The Den · 261 S 4th Street, Whitewater

Questions IT managers actually ask.

If yours isn't here, call the shop and we'll tell you straight.

(262) 220-7884 →
What is co-managed IT?
Co-managed IT means we work alongside your internal IT staff instead of replacing them. Your team keeps the people, the apps they know, and the final say. We add tools, coverage, and security depth where they need backup.
Who is co-managed IT for?
It fits businesses that already have IT but feel the strain. We see it most with insurance agencies, law firms, dental and medical practices, and manufacturers running one or two IT people who cannot cover everything alone.
Will you replace our IT person?
No. Co-managed is built around your existing staff. We take the repetitive tickets and the after-hours work off their plate so they can focus on the projects that actually move the business.
How are responsibilities split?
We map it out together during onboarding. A common split keeps strategy, budgets, and user relationships in house, and hands us help desk overflow, monitoring, patching, security, and backups. The split is written down so nothing slips.
What tools do you bring?
Remote monitoring and management, endpoint detection and response, patch management, and backup monitoring. Your team gets access to the same dashboards we use, so everyone works from one picture of the environment.
How is co-managed IT priced?
Most engagements are billed monthly, scaled to the number of users or endpoints we cover and which pieces you hand us. We scope it after a short discovery so you only pay for the coverage you use.
Do you offer after-hours coverage?
Yes. We monitor around the clock and provide after-hours escalation so alerts get triaged when your team is off. The exact coverage window is set in your agreement.
How long does onboarding take?
Most co-managed onboardings run about two weeks. We document your environment, deploy our tools next to what you already run, and confirm who owns what before we go live.
Service area

Co-managed IT across Southern Wisconsin and the Chicago metro.

MadisonMilwaukeeWhitewaterFort AtkinsonJeffersonLake MillsJanesvilleBeloitLake GenevaPewaukeeRockfordNorth Chicago

Give your IT team some backup.

Tell us where your team is stretched. We'll show you exactly what co-managed would cover, with no pressure to hand over anything you want to keep.

Call (262) 220-7884Send a message